Delivery Policy
This Delivery Policy outlines the terms and conditions for the delivery of your orders from Lumber Store. We aim to provide clear and efficient delivery services for all your construction materials and lumber needs.
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Delivery Locations
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We currently offer delivery services within a 60-mile radius of Tacoma, Washington. To confirm if your location is within our delivery zone, please enter your address during checkout or contact us directly. For orders outside this radius, please contact us to discuss potential alternative arrangements.
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Delivery Costs
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Delivery costs are determined by your order total and delivery location:
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Free Delivery: Enjoy free delivery on all orders totaling over $2,000.00 when the delivery location is within our 60-mile radius of Tacoma, WA.
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Standard Delivery: For orders under $2,000.00 within our 60-mile delivery radius, delivery charges will be calculated at checkout based on the size, weight, and nature of the materials.
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Custom Quotes: For exceptionally large or specialized orders, or for deliveries outside our standard 60-mile radius, please contact us for a custom delivery quote.
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Delivery Timeframes
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Once your order is confirmed, we will process and dispatch it as quickly as possible.
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Standard Delivery: Most orders within our 60-mile delivery radius are delivered within 3-5 business days.
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Larger Orders/Specialty Items: For very large orders, custom cuts, or specialty items, delivery times may be longer. We will provide an estimated delivery timeframe upon order confirmation.
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Rush Orders: If you require a rush delivery, please contact us before placing your order to discuss feasibility and any associated additional charges.
Please note that delivery times are estimates and may vary due to factors such as weather conditions, traffic, material availability, or unforeseen circumstances. We will do our best to keep you informed of any significant delays.
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Delivery Process
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Confirmation: After placing your order, you will receive an email confirmation with your order details.
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Scheduling: For larger deliveries, our team may contact you to schedule a specific delivery window.
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Receiving Your Order:
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Please ensure someone is available at the delivery address to receive and sign for the shipment.
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Order Pick-Up
If you prefer to pick up your order, you may select this option during checkout.
Our pick-up location is:
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10715 A Street South
Tacoma, WA 98444
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We will notify you when your order is ready for pick-up. Please bring your order confirmation and a valid ID.